eBay feedback
Dec. 7th, 2005 04:17 pmYou know what cheeses me off about this? It's sellers who reserve their feedback until the goods are delivered and the buyer has given a rating. The buyer's part in the transaction is to pay for the goods. Once that's done, they can't do anything more, and the seller should rate them on how quickly and efficiently they paid, and then wait for the buyer to receive the goods and rate them on how well they were described, quickly shipped and so on.
But no. You get sellers who hang back from providing feedback until the buyer has given them a positive rating, presumably so that if the buyer isn't happy and gives a negative or neutral rating, they can then retaliate and do the same back, even if the buyer has paid the full amount promptly.
Well, stuff 'em. I'm not going to give feedback to sellers who don't rate me first. Not unless they are obvious newbies to whom each feedback point is precious.
I got stung once. Paid up smartly, got the book, had the temerity to give a (rare for me) neutral rating because the shipping cost the seller charged me was way above what he'd actually paid and he gave some cock and bull story when the postage was right there on the parcel, and he negged me back. I made sure he regretted it and withdrew the neg - you don't piss off an ex-hacker lightly - but still it left a bad taste in my mouth. I later heard about him from a customer who wanted to know if she could pick up a book from me directly as she was in the area instead of having to pay for postage. I said, yeah, come around any time, and when she did she said that once a certain seller insisted on mailing the book to her when she only lived a couple of blocks away and surprise surprise it was my old nemesis.
But no. You get sellers who hang back from providing feedback until the buyer has given them a positive rating, presumably so that if the buyer isn't happy and gives a negative or neutral rating, they can then retaliate and do the same back, even if the buyer has paid the full amount promptly.
Well, stuff 'em. I'm not going to give feedback to sellers who don't rate me first. Not unless they are obvious newbies to whom each feedback point is precious.
I got stung once. Paid up smartly, got the book, had the temerity to give a (rare for me) neutral rating because the shipping cost the seller charged me was way above what he'd actually paid and he gave some cock and bull story when the postage was right there on the parcel, and he negged me back. I made sure he regretted it and withdrew the neg - you don't piss off an ex-hacker lightly - but still it left a bad taste in my mouth. I later heard about him from a customer who wanted to know if she could pick up a book from me directly as she was in the area instead of having to pay for postage. I said, yeah, come around any time, and when she did she said that once a certain seller insisted on mailing the book to her when she only lived a couple of blocks away and surprise surprise it was my old nemesis.
no subject
Date: 2005-12-07 08:55 am (UTC)I was really peeved to get a neutral rating recently on a pair of my hand knitted baby gloves.
The buyer said in his feedback "Only 5 cashmere - not what I expected, but posted quickly" I asked them in my response to the feedback to refer to the listing, where I had specified not only the exact percentages of fibre content, but even the frickin BRAND of wool used so they could check for themselves.
So I get penalised because some crazy can't be arsed to read the frickin description?
You'll have to pass some of your hacking tips onto me darling.